Customer Support APPLY NOW

Novi Sad, Serbia
Sales
800 - 1500 eur / month
Mon, Jan 31, 2022
Full time

As our customer support colleague, you will be part of a small, dynamic, and international team and support our business and private customers who use Tapni digital business cards. You will handle all email inquiries, first onboarding/demo calls, and be the voice of the brand! 

If you’re ready to join a small, fast-growing international team, come join our hive!

Responsibilities

  • Customer support via Email & Video Calls 
  • B2B Customer support - Demo calls / Onboarding / Problem solving
  • Comply with set standards of customer service (e.g. quality of speech, call attendance, emails, handling queues, etc.) to ensure customer confidence, satisfaction, and loyalty.
  • Maintain data protection and confidentiality for both staff and customers, ensuring attention to detail in all bookings.
  • Support production team with hands-on activities if required.

Requirements

  • Fluency in English (other languages are huge benefit)
  • Strong customer focus
  • Excellent communication and sales skills
  • High computer literacy

Benefits

  • Dynamic, warm, and friendly startup environment
  • Flexibility: as long as you take ownership of your responsibilities and get things done, your schedule is flexible.
  • Flexible working hours - some emails/calls can wait ;)
  • Part-time remote work - in case you study or work from other cities
  • Budget for self-development and access to leading sales training
  • 5 weeks paid holiday
  • Negotiable salary starting at 800 € per month + sales commission bonuses


2022-01-31|||Novi Sad, Serbia|||Sales||||||bh-P9kevTh9LAFv6|||FULL_TIME|||EUR|||MONTH|||range||||||800|||1500|||true

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